Frequently asked questions

How can I verify my account?

Verification is necessary for work safety, prevention of unauthorized access to personal data and funds stored in your FBS account, and easy withdrawal. 1. Choose Verification section in your Profile settings (green button near your name in the upper left-hand part of the screen) or follow this link. 2. Fill in the necessary fields. Please, enter correct data, exactly matching your official documents. 3. Upload color copies of your passport or government issued ID with your photo and address proof in 'jpg', 'jpeg', 'png', 'gif' or 'pdf' format of a total size not exceeding 5 Mb. 4. Click the button “Send request”. It will be considered shortly after, the maximum time of consideration being 24 hours. In case your request is declined, you will receive a notification to your e-mail address; the reason of decline will be stated in your Personal area.

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