Frequently asked questions

There is an error message in the chart window saying “Waiting for update”. What can I do?

You need to close all open charts in the program. Then right-click on the necessary trading instrument in the “Market Watch” window and choose “Chart Window”. Or, you can left-click on the necessary instrument and drag it to the chart area on the right without releasing the click.

List of questions

Callback

A manager will call you shortly.

Change number

Your request is accepted.

A manager will call you shortly.

Internal error. Please try again later

You are using an older version of your browser.

Update it to the latest version or try another one for a safer, more comfortable and productive trading experience.

Safari Chrome Firefox Opera