Frequently asked questions

How can I recover my Personal area password?

• Click on “I forgot my password” link on the Personal area login page. • Enter the e-mail address used at registration. • Click the button “Get a Verification Code” and wait for an e-mail r sms with a confirmation code. • Enter the received code in the upper field on the password recovery page. • Set a new password in the field below, then repeat it in the confirmation field. • Click the button “Change password”.

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