Frequently asked questions

Active clients and active trading days – why are these terms important?

Both terms are meaningful when it comes to requesting desired prizes. If you want to get a gift, you need to not only earn enough prize points but also to consider the number of active trading days (for traders) or active clients (for partners). 

For example:

You want to get iPhone X 256 GB.

- If you are a trader you have to earn 500 prize points and 30 active trading days. These are the days when you, as a trader, close at least one order. The difference between the Open and Close price must exceed 59 points.

- If you are a partner you have to earn 500 prize points and 30 active clients. These are the clients who own a fully verified account and make orders for which you as a partner get a commission. The clients automatically stop being “active” if their verification is canceled. It means that you stop getting points for such a client.

FBS starts counting active trading days and active clients right after you join the Loyalty Program.

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