Frequently asked questions

What's the difference between Prize and Status points?

The main difference between Prize and Status points is that you earn them for different purposes:

- FBS Prize points are the points you can exchange for prizes and benefits. Every time you reach a new Loyalty status, you can get more rewards. Once you request a prize we deduct your prize points and you start saving for another gift.

- FBS Status points are the points you exchange for the more privileged Loyalty status. Once you reach the desired status we deduct your status points and you start saving them for the next status anew. Status points will not be deducted upon a gift request.

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