Frequently asked questions

How can I upgrade to a more privileged Loyalty status?

Once you join, you are assigned with a Green Loyalty Status. It is your first step in the program but even here you have gift options. To level up to other statuses you have to fulfill the certain conditions. To see your progress to the next Loyalty status perform the following actions:

  • Go to your personal area.
  • Click “Loyalty program”.
  • Click the status icon. You will see the chart that shows how many status points and total deposit you have to earn to upgrade.

List of questions

Learn more


A manager will call you shortly.

Change number

Your request is accepted.

A manager will call you shortly.

Internal error. Please try again later

You are using an older version of your browser.

Update it to the latest version or try another one for a safer, more comfortable and productive trading experience.

Safari Chrome Firefox Opera