FBS Market Inc
9725, Fabers Road Extension,
Unit 1, Belize City, Belize
www.fbs.com
Privacy Policy
Privacy
Policy
FBS Market Inc
9725, Fabers Road Extension,
Unit 1, Belize City, Belize
www.fbs.com
2
Privacy Policy
TABLE OF CONTENT
1. INTRODUCTION ............................................................................................................... 3
2. WHO WE ARE .................................................................................................................. 3
3. PERSONAL DATA ............................................................................................................ 4
3.1. Information We Collect .............................................................................................. 4
3.2. KYC........................................................................................................................... 6
3.3. How We Acquire Your Data ...................................................................................... 6
3.4. Purposes ................................................................................................................... 7
4. DISCLOSURE OF INFORMATION ................................................................................... 8
4.1. To Whom We Disclose Information ........................................................................... 8
4.2. Third-Party Sites ..................................................................................................... 11
4.3. Payment Providers .................................................................................................. 11
4.4. International Transfers ............................................................................................ 11
5. CONSENT ....................................................................................................................... 12
6. YOUR LEGAL RIGHTS ................................................................................................... 14
7. SECURITY ...................................................................................................................... 15
7.1. Retention of Records .............................................................................................. 15
7.2. Security Measures .................................................................................................. 16
8. GENERAL ....................................................................................................................... 17
8.1. Changes To The Privacy Policy .............................................................................. 17
8.2. Compliance With Applicable Legislation ................................................................. 17
8.3. Prevailing Language ............................................................................................... 18
8.4. Questions, Problems, Or Complaints .............................................................................. 18
Last Revised: June 2023
FBS Market Inc
9725, Fabers Road Extension,
Unit 1, Belize City, Belize
www.fbs.com
3
Privacy Policy
1. INTRODUCTION
FBS Markets Inc. (hereinafter the “Company”, “we”, “our”, or “us”) is incorporated in Belize
with Certificate of Incorporation No. 000001317.
The Company’s Business office is at 9725, Fabers Road Extension, Unit 1, Belize City,
Belize.
The protection of the security and privacy of your Personal Data is important to us and to
the way we conduct our business in compliance with the laws on privacy, data protection,
and data security.
This Privacy Policy, together with our Terms and Conditions applicable to you and any
additional provisions that may be incorporated by reference into the terms apply to your
use of our services, our site accessible from https://fbs.com (“Website”), and any of the
services accessible through the Website and our products (collectively referred to as
“Service”).
The purpose of this Privacy Policy is to outline what information the Company may collect,
how it uses and safeguards that information, and with whom we may share it.
2. WHO WE ARE
FBS Markets Inc. is the data controller and is responsible for your Personal Data.
Our full details are as follows:
• Postal address: 9725, Fabers Road Extension, Unit 1, Belize City, Belize
• Email address: [email protected]
FBS Market Inc
9725, Fabers Road Extension,
Unit 1, Belize City, Belize
www.fbs.com
4
Privacy Policy
3. PERSONAL DATA
3.1. Information We Collect
(1) We will collect the following personally identifiable information (“Personal Data”):
Personal
details
Full name, e-mail address, gender, home address, phone address, phone
number, date of birth, nationality, signature, utility bills, photographs, and a video
recording of the Client
Contact
Information
E-mail address, country, region
Sensitive and
Biometric
Personal Data
Sensitive personal data, when permitted by local law or with Client consent,
such as biometric information, for example, to verify the Client’s identity by
comparing the facial scan data extracted from the Client’s selfie or video with
the photo in Client’s government issued identity document.
Government
Identifiers
Government issued identity documents such as passport, national identification
number, national identity card details, driver’s license numbers.
Financial
details
Assets, liabilities, income, expenses, bank account information, payment card
information, source of funding, source of wealth, job title, salary wage rate
Taxation
information
tax file number
Broad location
data
country location
Browsing
Information
IP address, geolocation, browser type/version, and operating system
Data about
device
manufacturer, operating system, CPU, RAM, browser type and language,
current time
Usage data
data we collect with cookies and similar technologies
Marketing and
Research
Information
Data for advertising and analytics purposes so we can provide the Client with
better service (e.g. browser/web history data and preferences expressed
through selection/viewing/purchase of goods, services and content, information
FBS Market Inc
9725, Fabers Road Extension,
Unit 1, Belize City, Belize
www.fbs.com
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Privacy Policy
(2) Account/Personal Area passwords are stored in the system and are not public
information for employees of the Company who do not need it for the purpose of
providing services to the Client.
(3) Through its Website (s), the Company will not collect any Personal Data unless
you voluntarily choose to provide it (e.g., by registration, email inquiry, survey,
etc.). If you do not want your Personal Data to be collected, please do not
submit it.
(4) We will process your Personal Data legally and fairly and will not use it outside
the purposes of which we have informed you, including selling it individually or in
the aggregate for commercial use.
(5) We retain Personal Data in an identifiable format for the least amount of time
necessary to fulfill our legal or regulatory obligations and for our business
purposes. We may retain Personal Data for longer periods than required by law if
it is in our legitimate business interests and is not directly prohibited by the
applicable law. If your account is deleted, we may take steps to mask Personal
Data and other Data, but we reserve our right to retain and access the data for as
long as required to comply with applicable laws. We will continue to use and
disclose such Personal Data in accordance with this Policy.
about Client’s mobile device including (where available) type of device, device
identification number, mobile operating system.)
for the processing of your chooses to give the Company.
FBS Market Inc
9725, Fabers Road Extension,
Unit 1, Belize City, Belize
www.fbs.com
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Privacy Policy
(6) We also collect, use, and share aggregated data, such as statistical or
demographic data, for any purpose (“Aggregated Data”). Aggregated Data could
be derived from your Personal Data but is not considered Personal Data by the
law as this data will not directly or indirectly reveal your identity. For example, we
may aggregate your usage data to calculate the percentage of users accessing a
specific software feature. However, if we combine or connect Aggregated Data
with your Personal Data so that it can directly or indirectly identify you, we treat
the combined data as Personal Data which will be used in accordance with this
Privacy Policy.
3.2. KYC
During the Know Your Client (KYC) process, we are also required by law to collect
certain documentation in order to verify your true identity, which may include, but
is not limited to, proof of identity in the form of Identity documents, proof of your
permanent residential address in the form of a utility bill, as well as your credit
card details (we request both sides of the bank card. The front side must contain
the first 6 digits and the last 4 digits of the card number, the cardholder’s name,
expiry date, and signature. For security purposes, we request clients cover the
CVC/CVV codes on the back side). User’s card data is not stored in our systems
since we do not have a PCI DSS certificate. For all that information, we rely on
our Payment Providers, who are duly certified.
3.3. How We Acquire Your Data
(1) Information may come from the following sources:
• directly from you (from our communication and/or forms that you
filled in)
FBS Market Inc
9725, Fabers Road Extension,
Unit 1, Belize City, Belize
www.fbs.com
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Privacy Policy
• cookies stored in your browser by our Website
• IP-address
• other sources, including third parties and publicly available sources
(2) We may combine that with information we collect via our services.
3.4. Purposes
We collect Personal Data for the following purposes:
(1) to authenticate your access to an account;
(2) to manage your account and keep you updated on all matters that
concern your account;
(3) to provide the services that you have requested, including processing
transactions;
(4) to respond to your requests, for example, to contact you about a question
you submitted to our customer service team;
(5) to provide the functionality of our products;
(6) to inform you about changes in our services, our service offering, and
other important service-related notices;
(7) to protect our rights and interests, as well as the rights and interests of
our users and any other person;
(8) to carry out any actions for which we have received your consent;
(9) to perform research and analysis about your use of, or interest in, our
products, services, or content, or products, services, or content offered by
others;
FBS Market Inc
9725, Fabers Road Extension,
Unit 1, Belize City, Belize
www.fbs.com
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Privacy Policy
(10) to comply with applicable legal or regulatory obligations, including
complying with requests from law enforcement or other governmental
authorities or in legal proceedings;
(11) to fulfill our contractual obligations;
(12) to communicate with you, either directly or through one of our partners,
including for customer service, to provide you with updates and other
information relating to the Website, and for marketing and promotional
purposes;
(13) to tailor the Website or other service we provide to you relating to your
needs and interests;
(14) to create anonymous statistical data;
(15) to prevent and investigate fraudulent or other criminal activity.
(16) to congratulate you;
(17) to offer you personalized and/or unique offers, services, products.
4. DISCLOSURE OF INFORMATION
4.1. To Whom We Disclose Information
(1) Your Personal Data may be disclosed to different recipients. The list
below provides some of the types of recipients and reasons for sharing
your Personal Data.
FBS Market Inc
9725, Fabers Road Extension,
Unit 1, Belize City, Belize
www.fbs.com
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Privacy Policy
Category of recipient
Examples or
explanation
Share purpose
Our affiliates
Any legal entity
affiliated with the
Company
• Providing the basic services under the
Terms and Conditions;
• Organizing the work of customer support
service;
• Any other purpose deemed necessary by
the Company.
Financial institutions
and other similar
organizations
Any such
organizations that
the Company deals
with in the course
of its business
• Providing the basic services under the
Terms and Conditions;
• Complying with our legal obligations
imposed by applicable laws (in certain
cases provided by law).
Partner (Introducing
Broker Program
participant)
Those who had
been contracted to
provide us with
administrative,
financial,
insurance,
research, and/or
other services.
• Providing the basic services under the
Company’s legal agreements;
• Notifying the Partner that someone has
registered using their Partner IDs or
other identification tools or has
unsubscribed from the Partner. In this
case, we can give your name and
contact information to the Partner;
• Communicating with you through one of
our Partners, including for customer
service, to provide you with updates and
other information relating to the Website
and for marketing and promotional
purposes.
Auditors, lawyers, and
other examination
organizations
Any entity
conducting an
audit or other
legal/financial
check
Complying with our legal obligations imposed
by applicable laws (in certain cases provided
by law).
Third-party service
providers whose
activities are required
to perform the service
Web hosting,
information
technology
providers
Providing the basic services under the Terms
and Conditions.
Payment partners
Enabling purchase opportunities within our
services. These payment processors are
responsible for processing your Personal
Data and may use your Personal Data for
their own purposes in accordance with their
Privacy Policies.
FBS Market Inc
9725, Fabers Road Extension,
Unit 1, Belize City, Belize
www.fbs.com
10
Privacy Policy
Category of recipient
Examples or
explanation
Share purpose
Data aggregation,
analytics, and market
research services
Google Analytics,
Google Ads
• Creating and utilizing analytics on our
services and audience;
• Conducting advertising and marketing
activity;
• Conducting surveys and research;
• Personalizing our services for you.
Advertising partners
Any partners
• Conducting advertising and marketing
activity;
• Personalizing our services for you.
Relevant parties in the
event of a change in
control, merger, or
acquisition
As our business develops, we may sell or
buy businesses or assets. In the event of a
corporate sale, merger, reorganization,
dissolution, or similar event, Personal Data
may be part of the transferred assets.
Authorities and parties
where relevant for
compliance with
various laws
Any authority
Compliance with our legal obligations
imposed by applicable laws.
(2) Please note that we will never sell the Client’s Personal Data.
(3) In general, we require that any third-party service provider that we share
any Personal Data with undertakes to respect any individual’s right to
privacy and comply with the Data Protection Principles. These third-party
service providers may keep a record of any searches they performed on
our behalf, and they may use the search details to assist other companies
in performing their searches. This Privacy Policy does not cover the
practices of third parties.
(4) In cases where the Client is attached to a Partner, such Partner may have
access to the Client’s information. Hence, the Client hereby consents to
share information with such Partner. We provide Partners only the
minimum necessary data required for the purpose of the Partner
Agreement.
FBS Market Inc
9725, Fabers Road Extension,
Unit 1, Belize City, Belize
www.fbs.com
11
Privacy Policy
4.2. Third-Party Sites
Please be notified that FBS Markets Inc. cannot be held responsible for the
privacy practices of other websites. We advise all visitors to be aware and read
the privacy statements of every Website that collects personal identity
information.
4.3. Payment Providers
In accordance with the recommendations of the Payment Card Industry Security
Standards Council, customer card details are protected using Transport Layer
encryption – TLS 1.2 and application layer with algorithm AES and key length
256 bit.
4.4. International Transfers
(1) We operate all over the world, and therefore we may transfer your data to
our counterparties (partners, affiliates, etc.) in different countries,
including those which are located outside the country in which you are
based. We take all necessary steps, including those imposed on us by
applicable law, to ensure an adequate level of Personal Data protection
in each case. However, we would like you to consider that the countries
to which we transfer your data may not have the same data protection
laws as your jurisdiction.
FBS Market Inc
9725, Fabers Road Extension,
Unit 1, Belize City, Belize
www.fbs.com
12
Privacy Policy
(2) To facilitate our global operations, the Company may transfer, store, and
process your operations with our partners and service providers based
outside of the country in which you are based. Laws in those countries
may differ from the laws applicable to your country of residence. Where
we transfer, store, and process your Personal Data outside of the country
where you are based, we will ensure that the appropriate safeguards are
in place to ensure an adequate level of protection. Further details
regarding the relevant safeguards can be obtained from us upon request.
5. CONSENT
(1) BY SUBMITTING INFORMATION, INCLUDING PERSONAL DATA, YOU ARE
EXPRESSLY AND VOLUNTARILY ACCEPTING THE TERMS AND
CONDITIONS OF THIS PRIVACY POLICY. YOU HAVE THE RIGHT TO
WITHDRAW YOUR CONSENT AND USE YOUR INFORMATION BY
CHANGING YOUR ACCOUNT SETTINGS OR CLOSING YOUR ACCOUNT,
BUT YOUR WITHDRAWAL OF CONSENT WILL NOT BE RETROACTIVE.
(2) You should also be aware that we do not sell, rent, or disclose your Personal Data
in exchange for money or other valuable consideration to any third parties, and
we shall not incorporate such practice in our business unless providing you with
a clear and explicit way to exercise your opt-out right and before introducing
appropriate changes to this Policy.
FBS Market Inc
9725, Fabers Road Extension,
Unit 1, Belize City, Belize
www.fbs.com
13
Privacy Policy
(3) You consent to transfer your Personal Data to third parties as described in Section
4.1. of this Privacy Policy, and as described in this Privacy Policy, including to
carry out your instructions or to provide our services, for the purpose of notifying
a Partner of a client’s detachment unless otherwise compelled by law or as
necessary to enforce our Terms and Conditions or to protect the rights or property
of the Company or its users or the public. We may provide Aggregated Data about
the usage of our Services to third parties for purposes that we deem, in our sole
discretion, to be appropriate.
(4) We will display the Personal Data you select on your profile page and elsewhere
according to the preferences you select in your account settings. This Personal
Data may be made available for public viewing to other Clients.
Marketing mailings
(1) If you provide us with your email address and agree to this Privacy Policy, our
partners and we may send you emails regarding the products we offer. You can
choose to opt out of receiving emails from us at any time. If you wish to opt out
with respect to more than one email address, you must provide a separate request
for each email address. Every email sent from us will include appropriate
unsubscribe instructions. To opt out of all email marketing messages from us, you
should follow the instructions provided with each email.
(2) If you provide us with your telephone number and agree to this Privacy Policy, our
partners and we may send you texts or call you regarding the products we offer.
You can choose to opt out of receiving texts or calls from us at any time by
emailing us.
FBS Market Inc
9725, Fabers Road Extension,
Unit 1, Belize City, Belize
www.fbs.com
14
Privacy Policy
6. YOUR LEGAL RIGHTS
In accordance with applicable law, the Client may have the right to:
(1) Access Personal Data about the Client.
The Client may, at any time, request access to the Client’s Personal Data, and
the Company will provide the Client with access to that information either by
providing copies of the information requested, allowing the Client to inspect the
information requested, or providing the Client with an accurate summary of the
information held. The Company may, prior to providing access in accordance with
this Privacy Policy, require the Client to provide evidence of the Client’s identity.
In the event the Company refuses access to the Client’s Personal Data; the
Company will provide an explanation for that refusal. The Company will endeavor
to respond to any request for access within 14 days depending on the complexity
of the information and/or the request and may charge fees for the request of a
significant amount of information to be copied or accessed.
(2) Request correction of Client’s Personal Data where it is inaccurate, incomplete,
or outdated.
To assist the Company with this, please contact the Company if any details the
Client has provided change. Furthermore, if the Client believes that the
information the Company has about the Client is not accurate, complete, or up to
date, please contact us, and we will take all reasonable steps to correct the
information.
(3) Request deletion, anonymization, or blocking of Client’s Personal Data.
The Client may, at any time, request the deletion of Client’s Personal Data. Please
send an email: support@fbs.com to request the deletion of the Client’s data. We
undertake to perform the deletion within one month (30 calendar days). Please
FBS Market Inc
9725, Fabers Road Extension,
Unit 1, Belize City, Belize
www.fbs.com
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Privacy Policy
note that, under certain circumstances, the Company may continue to process
Personal Data if required to do so by applicable law.
(4) Request restriction of or object to our processing of Client’s Personal Data.
(5) Withdraw the Client’s consent to our processing of the Client’s Personal Data.
(6) Request data portability and receive an electronic copy of the Personal Data that
the Client has provided to the Company.
(7) Be informed about third parties with which Client’s Personal Data has been
shared.
(8) Request the review of decisions taken exclusively based on automated
processing if that could affect data subject rights.
7. SECURITY
7.1. RETENTION OF RECORDS
(1) We may be requested to retain and use your Personal Data to meet our
legal obligations for data security purposes and as we believe to be fit and
necessary or appropriate for purposes that include, but are not limited to,
a. compliance with our requirements under applicable laws and
regulations;
b. responding to requests from courts and/or other public and
governmental authorities;
c. monitoring through compliance and anti-money laundering
processes.
FBS Market Inc
9725, Fabers Road Extension,
Unit 1, Belize City, Belize
www.fbs.com
16
Privacy Policy
(2) We will not keep your information for any longer than the time required.
In many cases, information must be kept for considerable periods of time.
Retention periods will be decided, considering the type of information that
is collected and the purpose for which it is collected, bearing in mind the
requirements applicable to the situation and the need to destroy outdated,
unused information at the earliest reasonable time. Under applicable
regulations, we will keep records containing Personal Data, , account
opening and verification documents, communication, and anything else
that is relative to the Client for a maximum of seven (7) years after the
termination of the Agreement between you and our Company. In any
event, we will keep your information for a minimum duration as provided
in the applicable Limitation of Actions Law.
7.2. Security Measures
(1) The Company takes precautions to ensure the security of your Personal
Data and strives to keep it accurate.
(2) We act with care to protect the Client’s Personal Data from loss,
destruction, falsification, manipulation, and unauthorized access or
unauthorized disclosure. To do so, we have developed and will maintain
security procedures to safeguard Personal Data against loss, theft,
copying, and unauthorized disclosure, use, and/or modification.
(3) Access to Personal Data is limited to the company employees and
authorized service providers who require to receive it in order to perform
their work.
FBS Market Inc
9725, Fabers Road Extension,
Unit 1, Belize City, Belize
www.fbs.com
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Privacy Policy
(4) While we will use all reasonable efforts to safeguard the Client’s
information, the Client acknowledges that the use of the Internet is not
entirely secure, and therefore, we cannot provide any guarantee
concerning the security or integrity of any Personal Data transferred from
or to the Client with the use of the Internet.
8. GENERAL
8.1. Changes to the Privacy Policy
This Privacy Policy may be modified from time to time, thus, check back often. To
help you be aware if changes have been made, we will adjust the “Last Revised”
date or “Date of publication” at the beginning of this document. The new Policy
may be displayed on-screen, and you may be required to read it to continue using
the Service, Product, or Website. Continued use of our products and services by
you will constitute your acceptance of any changes or revisions to this Policy.
8.2. Compliance with Applicable Legislation
We are committed to complying with applicable privacy and data protection laws
and regulations designed to protect your Personal Data, including the Data
Protection Bill, 2021, and other applicable current or future regional and state
privacy and data protection laws and regulations worldwide as they become
effective.
FBS Market Inc
9725, Fabers Road Extension,
Unit 1, Belize City, Belize
www.fbs.com
18
Privacy Policy
8.3. Prevailing Language
This document, as well as the Company’s other legally-binding documents, is
drawn up in English. Any other version is provided as a translation. In the event
of a conflict between the translation and English versions, the English version will
prevail. To get acquainted with the English version of the document, go to
https://cdn.fbs.com/docs/privacy_policy_en.pdf.
8.4. Questions, Problems, Or Complaints
problems, or complaints regarding this Privacy Policy.
(2) Contact Details of DPO:
• Email address: [email protected]
• Postal address: 9725, Fabers Road Extension, Unit 1, Belize City,
Belize
