Your English level is not lower than Upper-Intermediate.
You have excellent communication skills and the ability to solve problems quickly and effectively.
Excellent customer service skills: you are sensitive, accurate, compassionate, responsive, resourceful and conscientious. You can find an approach to any person.
You are ready to suggest improvements in processes.
What you should do
Consult clients via live chat, email, and phone.
Communicate with other departments, exchange information with them, and help to solve our clients’ problems.
Provide reports and observe abnormal events on the shift.
Resolve disputes and conflicts with clients.
Use CRM systems.
Assist cross-functional teams.
We offer
This is a completely remote format.
Decent financial compensation.
A team of experts.
Training from us and immersion in the processes.
Participation in international projects.
Development of your skills.
Dynamic environment.
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